Railcare Health depends on healthcare professionals to provide essential services at our clinical events. If you are interested in volunteering in a medical or dental capacity on our bus, or in providing medical education, please review the following FAQs and send us a message via the interest form at the bottom of th
NOTE: This page is for Advanced Providers only (MD/DO, Nurse Practitioner, PA-C). If you have any other medical certification or license (CNA, EMT, MA, RT, RN, LPN, etc.), please refer to our volunteer application page.
Q: What is Railcare Health and how do I play a role?
A: As a provider, working with Railcare Health allows you to give back to your own community. Our services help some of the most underrepresented areas in North Carolina and our events garner patients encompassing a wide range of medical pathologies and progressions.
Q: What equipment is at my disposal?
A: Railcare owns 2 renovated shuttle buses. Both are equipped with all necessary primary care equipment and fully trained staff. Our inventory includes point of care testing laboratory, diagnostic testing (EKG and UA), phlebotomy, measurement tools, immunizations, first aid supplies, and basic medical equipment. Our EHR system allows for scheduling (walk-ins are also welcomed and encouraged), charting, e-prescriptions, and more. Our knowledgeable front desk volunteers are diligent in acquiring all pertinent information before the patient enters the bus. Our medical assistants are certified on the state level (CNA, EMT, MA, LPN, RN) and through Railcare's own program. They are fully competent in all areas of the bus.
Q: What does a normal primary care clinic day look like?
A: Every day begins with our team checking off the bus, ensuring all supplies are functional and in date. A driver then delivers the bus to our clinic location with all team members on board. Arriving typically around 9 a.m., we set up and equip our stations for the day. The first patient will be greeted by our check-in volunteers and assisted in completing all necessary paperwork. A medical assistant will then bring the patient into their designated room and complete a basic primary assessment to obtain their vitals, medical history, and chief complaint. As the provider, you will then be notified that a patient is ready to be seen. You will complete your exam and order any necessary testing or lab work for them. Once these items are fulfilled, you will be able to document the encounter on our EHR and see your next patient. Currently, our primary care days see an average of 8-10 patients a day over a 6-to-8-hour event.
Q: What is my scope of practice? Am I covered by insurance?
A: Your scope of practice depends on your licensure or certification. When accepted for the role, you will be sent several documents and protocols outlining your specific role with Railcare. The requirements are set and reviewed by our current Medical Director, Dr. Rujuta Saraiya. Railcare Health holds malpractice insurance; and, as a non-profit, is also bound by the North Carolina Good Samaritan Law during certain medical encounters. You are responsible for any liabilities deemed to be a product of your own actions.
Q: What is required of me throughout the application process?
A: Railcare Health is always eager to recruit more advanced providers for our clinics. Soon after your interest form is reviewed by one of our Human Resources Specialists, you will be sent introductory materials and scheduled to meet members of our leadership to further explain your role and begin building a working relationship. You will have an opportunity to introduce yourself and your vision for your involvement. Following the conclusion of this process, which takes approximately 4 weeks in its entirely, you will be able to see patients in full capacity.
If you have any further questions, please contact our CEO, Eric Casper
(eric.casper@railcarehealth.com)
If you are ready to begin working with Railcare Health, please fill out the Interest Form below and a team member will follow up with you as soon as possible. Thank you for your desire to make an impact!
If so, Railcare Health would love to work with you. Please visit our volunteer page below for more info!
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