Thank you for your interest in working with Railcare Health!

NOTE: This page is for Advanced Providers only (MD/DO, Nurse Practitioner, PA-C), if you have any medical certification or license (CNA, EMT, MA, RT, RN, LPN, etc.) please refer to our volunteer application page!

Q1: What is Railcare Health and how do I play a role?

Working with Railcare Health allows you as a provider to give back to the community you live in. We provide our services to some of the most underrepresented areas in North Carolina and see a wide range of medical pathologies and progressions. 

Q2: What equipment is at my disposal?

Railcare owns 2 renovated shuttle buses. These buses are equipped with all necessary primary care equipment and fully trained staff. Our inventory includes point of care testing laboratory, diagnostic testing (EKG and UA), phlebotomy, measurement tools, immunizations, first aid supplies, and basic medical equipment. Our EHR system allows for scheduling, although walk-ins are welcomed and encouraged, charting, e-prescriptions, and more! Our front desk volunteers are knowledgeable and diligent at acquiring all necessary information before the patient enters the bus. Our medical assistants are all trained on a state level (CNA, EMT, MA, LPN, RN) and by Railcare trainers, and are fully competent in all areas of the bus.

Q3: What does a normal primary care clinic day look like?

To begin the day our team checks off the designated bus, ensuring that all components are functional and quality controlled. A driver will transport the bus to our clinic location with our team members on board. Arriving typically around 9-10 AM we set up all of our stations, tents, and any equipment for the day. At this time, the first patient will be greeted by our check-in volunteers and complete all necessary paperwork. After this, a medical assistant will bring the patient into their designated room and complete a basic primary assessment to include chief complaint, vitals, medical history, and social history. You will then be notified as the provider that a patient is ready for you. You will complete your exam and order any necessary testing or lab work for your patient. Once completed you are then able to document all encounters on our EHR and see your next patient. Our current primary care days typically see 8-10 patients a day spread out over 6 to 8 hours.

Q4: What is my scope of practice? Am I covered by insurance?

Your scope of practice depends on your licensure/certification. Each accepted member will be sent several documents and protocols for their specific role in Railcare Health. The protocols and requirements are set and reviewed by our current Medical Director. Railcare Health does hold malpractice insurance, and as a non-profit are held under the good samaritan act during certain medical encounters. You are held accountable for any liabilities produced by yourself.

Q5: What is required of me by my application?

Railcare Health is always eager and excited to recruit more advanced providers for our clinics! Your interest card will be sent to our Railcare Human Resources Officer, who will contact you as soon as possible to welcome you and answer any questions you may have about the team or Railcare in general. After this, you will be set up to meet a few members of the leadership team to further explain your role and create a work relationship with the team. This “interview” is typically a brief introduction of people and purposes and a time for you to introduce yourself. After this you will be put into contact with our current Medical Director who will guide you through your protocols and practices. This entire process typically takes no longer than 4 weeks and you are then able to fully see patients.

If you have any further questions, please contact Eric Casper at eric.casper@railcarehealth.com!

If you are ready to show your interest in working with Railcare Health and your community, please fill out the form below in its entirety and a team member will reach out as soon as possible. Thank you again for your willingness and desire to serve the communities in an impactful and meaningful way!